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Kia ora to our New Zealand friends
Call Our Sales Team on Toll Free NZ Number 0800 736 970
Call us to discuss your requirements. We are open Sydney Business Hours 8.30 - 5pm.
International Phone Number: +61 2 8814 6008 or email us at sales@infronttech.com.au
For Swann Technical support please call Swann directly on 0800 450 884.
Every day, we proudly ship products to New Zealand, helping hundreds of Kiwis secure their homes with our top-quality CCTV kits and security products.
At InFront Technologies, we make the process seamless:
- Order with ease on our user-friendly platform
- Track your shipment in real time
- Call our Australia Toll-Free number at 0800 736 970 for assistance
- Enjoy comprehensive support from our expert team
- Benefit from fully insured deliveries for peace of mind
- Experience fast shipping through Australia Post, with both EXPRESS POST and REGULAR POST options available at checkout
Shipping to NZ Via Australia Post
The cost of shipping to New Zealand is very reasonable. We charge from $15 for small items and the rest is based on price/weight. Please create an account with your address and the shipping charge will be displayed based on your shopping cart.
Examples ONLY (Log in for true pricing):
- Spend 0-$180 = $15 Shipping
- $180-$200 = $18
- $200-$250 = $20
- $250-$280 = $22
- $280-$300 = $25
- $300-$400 = $28
- $400-$500 = $30
- $500-$600 = $35
- Log in for more.
- Some heavy items attract more
No Australian GST
When you enter your New Zealand delivery address, our system automatically removes the Australia GST
New Zealand Customs will check the goods and you may need to pay your GST and some Duties - please check the below link for more information.
We charge you in Australian Dollars $AUD.
Duties and Costs in detail
When you place an order with us here in Australia, we send your goods via the best method via Air, the goods arrive at NZ and go through Customs where you will be contacted and need to pay the necessary duties.
Because you are outside of Australia then we do not need to charge the Australian GST. Our system automatically takes away this 10% when you enter your NZ address.
Import duties --> we DO NOT cover any duties or costs associated with NZ customs or other agencies.
We suggest you read this link for more information
NEW ZEALAND GOV Personal Duty and Customs
Faulty Products
What if a product is faulty?
It is your responsibility to pay for return shipping ONLY of the faulty part, we then pay for the return to you. We think this is a fair 50/50 arrangement. Before sending any item back, we will fault find and try to offer a solution.
Is Warranty Applicable?
Yes your product carries the full manufactures warranty, you will need to return faulty parts to us.