Kia ora to our New Zealand friends
Everyday we say good bye to products destined for New Zealand. Hundreds of New Zealanders trust us to ship their CCTV Kits and other Security Products to their door step.
InFront Technologies makes it simple to:
- Call AUS Toll Free 0800 736 970
- Fully insured deliveries
- Fast Shipping via Amerax or Australia Post
New Zealand Customs will check the goods and you WILL need to pay your GST and some Duties - please check the below link for more information. (Considering you are not paying Aussie GST, a little NZ duty is not really that bad).
We charge you in Australian Dollars $AUD.
Duties and Costs in detail
When you place an order with us here in Australia, we send your goods via the best method via Air, the goods arrive at NZ and go through Customs where you will be contacted and need to pay the necessary duties.
Because you are outside of Australia then we do not need to charge the Australian GST. Our system automatically takes away this 10% when you enter your NZ address.
Import duties --> we DO NOT cover any duties or costs associated with NZ customs or other agencies.
We suggest you read this link for more information
NEW ZEALAND GOV Personal Duty and Customs
What if a product is faulty?
It is your responsibility to pay for return shipping ONLY of the faulty part, we then pay for the return to you. We think this is a fair 50/50 arrangement. Before sending any item back, we will fault find and try to offer a solution.
Is Warranty Applicable?
Yes your product carries the full manufactures warranty, you will need to return faulty parts to us.