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Akuvox E21A Vandal-Resistant Stainless Steel SIP Emergency Intercom — AK-E21A
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Akuvox E21A is a vandal-resistant, audio-only SIP emergency intercom: one call button, hands-free speaker and microphone, a 316-grade stainless steel front rated IP65 and IK10, and two relays. For car parks, campuses and medical centres. Stocked in Australia by Infront Technologies.
- ✓One call button, hands-free audio with echo cancellation, line out
- ✓316-grade stainless steel · IP65 · IK10 · 210 × 120 × 45.6 mm
- ✓2 relays and 2 inputs, controlled by DTMF from the answering phone
- ✓PoE 802.3af or 12–24 V DC · SIP v1 / v2 · G.711 and G.722
A help point built to take a hit.
Stainless, IP65, IK10.
The AK-E21A is Akuvox’s E21A: an outdoor-rated, audio-only SIP emergency intercom. One press calls security hands-free from car parks, campuses, medical centres and industrial parks.
This SKU is the intercom station only.
You receive the E21A station. The E21 in-wall box or on-wall rain cover, PoE switch and the answering endpoint are sold separately.
- Akuvox E21A emergency intercom
- Quick-start guide
- E21 in-wall box (flush) or E21 on-wall rain cover (surface)
- PoE 802.3af switch or injector (or 12–24 V DC)
- SIP endpoint to answer: guard station, Akuvox indoor monitor or PBX
Press once. Security answers.
Car parks, campuses, medical centres, subways and industrial parks: wherever people need to call for help, the E21 gives them one big button and a clear voice line to the guard.

Call
One button, hands-free.
A single call button dials the guard station over SIP. Speaker and microphone with echo cancellation, voice activity detection and G.722 wideband audio keep speech clear.
A line-out port is provided for external audio equipment. Two DTMF-controlled relays let the guard open a gate or boom during the call.
Tough
316 stainless, IP65, IK10.
The 316-grade stainless steel front is rated IP65 against dust and rain and IK10, the top impact level, for unattended public spaces.
210 × 120 × 45.6 mm, −20 °C to +55 °C. Flush-mount with the E21 in-wall box, or surface-mount with the E21 on-wall rain cover. Power from 802.3af PoE or 12–24 V DC.

How it works
From wall to first call.
01
Mount
Set the E21 in-wall box for a flush finish, or fix the on-wall rain cover for surface mounting.
02
Power
Run Cat5e/Cat6 with 802.3af PoE to the RJ45, or land 12–24 V DC.
03
SIP
Register the station and set the number the call button dials.
04
Test
Press the button, check audio, and confirm any relay opens the gate or boom.
At a glance
Key specs — AK-E21A
- Brand
- Akuvox
- Reference
- AK-E21A
- Front panel
- 316-grade stainless steel
- Button
- 1 call button
- Audio
- 1 microphone, 1 speaker, line out, echo cancellation
- Codecs
- SIP v1 / v2, G.711a, G.711μ, G.722
- I/O
- 2 relays, 2 inputs, DTMF relay control
- Network
- RJ45 10/100 Mbps
- Power
- PoE 802.3af or 12–24 V DC
- Protection
- IP65 / IK10
- Mounting
- Flush (E21 in-wall box) or surface (E21 on-wall rain cover)
- Size
- 210 × 120 × 45.6 mm (H × W × D)
- Working temperature
- −20 °C to +55 °C
- OS
- Linux
- Warranty
- Australian warranty via Infront Technologies
Pair it with
Completes a help-point system
Flush
E21 in-wall box
Recesses the station into the wall.
Surface
E21 on-wall rain cover
Surface mount with a built-in rain hood.
Answer
Akuvox indoor monitor
A guard room monitor can answer E21 calls over SIP.
Watch
See it in action
Answers
Common questions
What is the difference between E21A and E21V?
Same 316 stainless IP65 / IK10 body, button, audio and relays. E21V adds a 2 MP camera with IR night lighting and a motion sensor; E21A is audio-only.
Can it be used outdoors?
Yes. The front is IP65 and IK10, rated −20 °C to +55 °C.
How is it powered?
IEEE 802.3af PoE, or a 12–24 V DC supply.
How is it mounted?
Flush with the E21 in-wall box, or on the surface with the E21 on-wall rain cover. Both are sold separately.
Can the guard open a gate?
Yes. The two relays can be triggered by DTMF tones from the answering phone during the call.
An outdoor help point, local stock.
Choose E21A when audio is enough — or E21V when the guard needs to see the caller. Order through Infront Technologies for Australian stock and SIP setup advice.
Installation & safety notice
Low-voltage product (SELV). Power from IEEE 802.3af PoE or a 12–24 V DC supply as stated on the Akuvox E21A datasheet. Treat as SELV low-voltage equipment.
When a licensed tradesperson is required. Concealed data and intercom cabling is customer cabling under AS/CA S009 and must be installed by an ACMA-registered cabler. Electric locks, maglocks and lock power supplies may require a licensed electrician or security installer.
- Power
- PoE 802.3af or 12–24 V DC
- Colour
- Stainless steel
- Brand
- Akuvox
- Protection
- IP65 / IK10
- Size
- 210 × 120 × 45.6 mm (H × W × D)
- Warranty
- Australian Warranty via Infront Technologies
- Product Type
- SIP emergency intercom (audio)
- Call Buttons
- 1
- Model
- E21A
- I/O
- 2 relays, 2 inputs, line out
- OS
- Linux
- Front panel
- 316-grade stainless steel








































