- New
Akuvox E16C is a slim facial recognition door phone with a 5″ touchscreen. Dual 2 MP cameras with liveness detection recognise a face in under 200 ms, and residents can also use a card, PIN, NFC, Bluetooth or a QR code. IP65 plastic body, PoE.
- ✓Face recognition under 200 ms, 99.7% accuracy, dual-camera liveness detection
- ✓5″ IPS touchscreen, 720 × 1280, for dialling and PIN entry
- ✓Face, PIN, 13.56 MHz card, NFC, BLE 5.0 and QR code; 20,000 users
- ✓1 relay, 1 input, Wiegand, RS485 · PoE 802.3af or 12 V DC · IP65 · 192 × 88 × 23.8 mm
A face recognition door phone for narrow frames.
5″ touchscreen, 88 mm wide.
The AK-E16C is Akuvox’s E16C: intercom and access control in an 88 mm-wide IP65 body. Staff and residents walk up and are recognised in under 200 ms; visitors dial on the 5″ touchscreen and talk over SIP.
This SKU is the door station only.
You receive the E16C door phone with its wall-mounting bracket. Indoor monitors, the in-wall box, rain hood, MD02 temperature module, PoE switch and lock hardware are sold separately.
- Akuvox E16C door phone
- Wall-mounting bracket and fixings
- Quick-start guide
- Akuvox indoor monitor, SmartPlus app or SIP endpoint for calls
- PoE 802.3af switch or injector (or 12 V DC)
- Electric strike or maglock and lock PSU
- E16 in-wall box for flush mounting, or the E16 rain hood
Six ways in. No keys.
Face, PIN, card, NFC, BLE or a QR code — each person uses whatever suits them, and every entry lands in the 50,000-event log.
Access
Face, PIN, card, NFC, BLE or QR.
Up to 20,000 users, 20,000 face templates, 20,000 cards and 20,000 PINs. The 13.56 MHz reader handles cards and Android NFC; BLE 5.0 and QR codes cover phones and visitors.
Dual 2 MP cameras with liveness detection recognise a face in under 200 ms at 99.7% accuracy, and the E16C can flag visitors without a mask.
Screen
A 5″ touchscreen that is easy to use.
The 720 × 1280 IPS touchscreen shows the face frame, the dial pad and the contact list, so visitors can call a flat or enter a PIN without instructions.
Two-way audio with echo cancellation keeps calls clear. Calls go over SIP to Akuvox indoor monitors, the SmartPlus app or a SIP PBX.


Install
Slim, IP65, flush or surface.
192 × 88 × 23.8 mm, IP65, −20 °C to +55 °C. Surface-mount on the supplied bracket, or flush-mount with the E16 / A05 in-wall kit.
One relay and one input drive a lock and exit button; Wiegand and RS485 connect a third-party reader or controller. Add the MD02 module for forehead temperature checks.
How it works
From install to first face.
01
Mount
Fix the wall bracket, or set the E16 in-wall box for a flush finish. Add the rain hood on exposed doors.
02
PoE and SIP
Run 802.3af PoE to the RJ45 and register the E16C with indoor monitors, SmartPlus or your SIP PBX.
03
Enrol
Add users, faces, cards, PINs and QR codes in the web portal or Akuvox cloud.
04
Test
Check face recognition in the real light at the door and confirm the relay releases the lock.
At a glance
Key specs — AK-E16C
Show all specifications
- Display
- 5″ IPS touchscreen, 720 × 1280
- Cameras
- 2 MP WDR main + 2 MP auxiliary, 48° (H) / 79° (V)
- Face recognition
- Under 200 ms, 99.7% accuracy, liveness detection
- Unlock
- Face, PIN, card, NFC (Android), BLE 5.0, QR code
- Capacity
- 20,000 users · faces · cards · PINs
- I/O
- 1 relay, 1 input, Wiegand in/out, RS485, tamper
- Power
- PoE IEEE 802.3af or 12 V DC
- Protection
- IP65, −20 °C to +55 °C
- Mounting
- Surface, or flush with the E16 in-wall kit
- Size
- 192 × 88 × 23.8 mm (H × W × D)
- Warranty
- Australian warranty
- Brand
- Akuvox
- Reference
- AK-E16C
Physical and power
- Body material
- Plastic
- Display
- 5″ IPS LCD touchscreen, 720 × 1280
- Main camera
- 2 MP, WDR
- Auxiliary camera
- 2 MP, automatic lighting
- Infrared LED
- Yes
- White-light LED
- Yes
- Light sensor
- Yes
- Tamper alarm
- Yes
- Ethernet
- RJ45, 10/100 Mbps adaptive
- Power
- IEEE 802.3af PoE, or 12 V DC connector when not using PoE
- Installation
- Wall-mounted, or flush-mounted with the in-wall kit
- Dimensions (H × W × D)
- 192 × 88 × 23.8 mm
- Ingress protection
- IP65
- Working temperature
- −20 °C to +55 °C
- Storage temperature
- −25 °C to +60 °C
- Working humidity
- 10–90%, non-condensing
- Operating system
- Linux
Interfaces
- Relay outputs
- 1
- Inputs
- 1
- Wiegand
- 1 channel, input or output (selectable)
- RS485
- Yes
- RF reader
- 13.56 MHz
- NFC
- Yes (Android phones)
- Bluetooth
- BLE 5.0
Identification
- Methods
- Face, PIN, NFC, card, BLE, QR code
- Face recognition speed
- Under 200 ms
- Face recognition accuracy
- 99.7%
- Liveness detection
- Dual-camera
- Viewing angle
- 48° (H) / 79° (V)
- Mask detection
- Yes
Capacity
- Users
- 20,000
- Face templates
- 20,000
- Cards
- 20,000
- PINs
- 20,000
- Contacts
- 1,000
- Event log
- 50,000 records
Calls and standards
- Audio
- Two-way over IP with echo cancellation
- Standards
- SIP and ONVIF compliant
Temperature screening (with MD02 module)
- Method
- Forehead, contactless
- Distance
- 0.3–1 m
- Resolution
- 0.1 °C
- Deviation
- ±0.3 °C
- Range
- 34–45 °C
Pair it with
Builds a complete access point
Flush
E16 in-wall box
Recesses the E16C into the wall for a flush finish.
Weather
E16 rain hood
Shelters the screen and cameras on an exposed entry.
Temperature
MD02 forehead module
Adds contactless forehead temperature screening at 0.3–1 m.
Indoor
Akuvox indoor monitor
Residents answer, see the visitor and release the door from an Akuvox SIP indoor monitor or the SmartPlus app.
Works with
Platforms and integrations
SIP PBX and indoor monitors
As a SIP endpoint the E16C calls Akuvox indoor monitors, IP phones or extensions on your own PBX.
NVRs over ONVIF
ONVIF compliance lets a compatible NVR record the door camera alongside your CCTV.
Akuvox SmartPlus
Residents answer calls and open the door from the SmartPlus app, and managers issue PINs, QR codes and faces remotely.
Wiegand and RS485 access control
The selectable Wiegand port and RS485 connect a third-party access controller, reader or Akuvox relay module.
Watch
See it in action
Downloads
Datasheets and guides
Compliance certificates and technical documents are available on request for tenders and installers — send an enquiry.
Answers
Common questions
How is E16C different from E18C?
E16C has a 5″ screen, 1 relay, 1 input and a 13.56 MHz reader in an 88 mm-wide body. E18C has a 7″ screen, 2 relays, 3 inputs, 13.56 MHz and 125 kHz cards, a TF slot and an IK07 rating.
Can photos fool the face recognition?
E16C uses two cameras for liveness detection, which is designed to reject printed photos and screens. Recognition takes under 200 ms at 99.7% accuracy.
How many users can it hold?
Up to 20,000 users, 20,000 face templates, 20,000 cards and 20,000 PINs, with 1,000 contacts and a 50,000-record event log.
Which cards does it read?
13.56 MHz cards and fobs such as MIFARE, plus NFC from Android phones. It does not read 125 kHz EM cards — the E18C does.
Can it be flush-mounted?
Yes, with the E16 / A05 in-wall kit (sold separately). It surface-mounts on the supplied bracket, and the on-wall rain hood suits exposed surface installs.
Does it measure temperature?
Only with the optional MD02 forehead module fitted, which reads at 0.3–1 m to ±0.3 °C. Without it, the E16C can still detect whether a visitor is wearing a mask.
What power does it need?
IEEE 802.3af PoE, or a 12 V DC supply if PoE is not available.
Will it record to my NVR?
Yes. The E16C is ONVIF compliant, so a compatible NVR can add the door camera as a channel.
Face recognition for small sites.
Choose E16C for offices, townhouse gates and apartment lobbies where the frame is narrow and a 5″ screen is enough. Step up to E18C for a 7″ screen, two relays and 125 kHz cards.
Installation & safety notice
Low-voltage product (SELV). Power from IEEE 802.3af PoE or a 12 V DC supply. Treat as SELV low-voltage equipment.
When a licensed tradesperson is required. Concealed data and intercom cabling is customer cabling under AS/CA S009 and must be installed by an ACMA-registered cabler. Electric locks, maglocks and lock power supplies may require a licensed electrician or security installer.
- Power
- PoE 802.3af or 12 V DC
- Colour
- Black
- Capacity
- 20,000 users, faces, cards and PINs
- Working Temperature
- −20 °C to +55 °C
- Brand
- Akuvox
- Display
- 5″ IPS touchscreen, 720 × 1280
- Bluetooth
- BLE 5.0
- Protection
- IP65
- Face Recognition
- Under 200 ms, 99.7% accuracy, dual-camera liveness
- Camera
- 2 MP WDR main + 2 MP auxiliary, 48° (H) / 79° (V)
- Network
- RJ45 10/100 Mbps, SIP, ONVIF
- Size
- 192 × 88 × 23.8 mm (H × W × D)
- Warranty
- Australian warranty
- Product Type
- Facial recognition SIP door phone
- Model
- E16C
- Night Vision
- IR LED, white-light LED, light sensor
- I/O
- 1 relay, 1 input, Wiegand in/out, RS485
- OS
- Linux
- Unlock
- Face, PIN, 13.56 MHz card, NFC (Android), BLE, QR code
- Event Log
- 50,000 records
