- New
Akuvox E18C is a 7″ facial recognition door phone for apartment, office and gate entries. Dual 2 MP cameras with liveness detection recognise a face in under 200 ms, alongside card, PIN, NFC, BLE and QR code entry. Two relays, IP65 / IK07, PoE.
- ✓Face recognition under 200 ms, 99.7% accuracy, dual-camera liveness detection
- ✓7″ IPS touchscreen, 600 × 1024, for directory, dialling and PIN entry
- ✓13.56 MHz and 125 kHz reader (EM / MIFARE), NFC, BLE 5.0, QR code; 20,000 users
- ✓2 relays, 3 inputs, 2 × Wiegand, RS485 · PoE or 12 V DC · IP65 / IK07
A 7″ door phone that knows your residents.
Face, card, PIN, phone or QR.
The AK-E18C is Akuvox’s E18C: SIP intercom and access control behind a 7″ touchscreen. Residents are recognised as they walk up; visitors find a name, call and talk on video.
This SKU is the door station only.
You receive the E18C door phone with its wall-mounting bracket. Indoor monitors, the in-wall kit, rain hood, MD02 temperature module, PoE switch and lock hardware are sold separately.
- Akuvox E18C door phone
- Wall-mounting bracket and fixings
- Quick-start guide
- Akuvox indoor monitor, SmartPlus app or SIP endpoint for calls
- PoE 802.3af switch or injector (or 12 V DC)
- Electric strike or maglock and lock PSU
- E18 in-wall kit for flush mounting, or the E18 rain hood
Seven ways in, one panel.
Face, PIN, EM or MIFARE card, NFC, BLE, QR code or the SmartPlus app — and every entry is logged, up to 50,000 events.

Screen
A 7″ screen that guides every visitor.
The 600 × 1024 IPS touchscreen shows the face frame, contacts and a dial pad. Visitors call a flat in a couple of taps; residents enter a PIN or scan a QR code.
Calls run over SIP to Akuvox indoor monitors, the SmartPlus app or a SIP PBX, with echo-cancelled two-way audio and ONVIF video.
Access
Face in under 200 ms.
Dual 2 MP cameras with liveness detection recognise faces at 99.7% accuracy and can flag visitors without a mask. Up to 20,000 users, faces, cards and PINs.
The reader takes 13.56 MHz and 125 kHz cards (EM and MIFARE) plus Android NFC; BLE 5.0 and QR codes cover phones and guests.

Install
Two doors, IP65 and IK07.
275 × 120 × 34.6 mm, IP65 and IK07, −20 °C to +55 °C. Surface-mount on the supplied bracket or flush-mount with the E18 in-wall kit.
Two relays and three inputs run two locks with exit buttons; two Wiegand ports and RS485 link readers and access controllers. There is also a TF card slot. Add MD02 for forehead temperature checks.
How it works
From install to first face.
01
Mount
Fix the wall bracket, or set the E18 in-wall kit for a flush finish. Add the rain hood on exposed entries.
02
PoE and SIP
Run 802.3af PoE to the RJ45 and register the E18C with indoor monitors, SmartPlus or your SIP PBX.
03
Enrol
Add users, faces, cards, PINs and QR codes in the web portal or Akuvox cloud.
04
Test
Check face recognition in the real light at the door and confirm each relay releases the right lock.
At a glance
Key specs — AK-E18C
Show all specifications
- Display
- 7″ IPS touchscreen, 600 × 1024
- Cameras
- 2 MP WDR main + 2 MP auxiliary, 48° (H) / 79° (V)
- Face recognition
- Under 200 ms, 99.7% accuracy, liveness detection
- Unlock
- Face, PIN, EM / MIFARE card, NFC (Android), BLE 5.0, QR code
- Capacity
- 20,000 users · faces · cards · PINs
- I/O
- 2 relays, 3 inputs, 2 × Wiegand, RS485, TF card slot, tamper
- Power
- PoE IEEE 802.3af or 12 V DC
- Protection
- IP65 / IK07, −20 °C to +55 °C
- Mounting
- Surface, or flush with the E18 in-wall kit
- Size
- 275 × 120 × 34.6 mm (H × W × D)
- Warranty
- Australian warranty
- Brand
- Akuvox
- Reference
- AK-E18C
Physical and power
- Housing material
- Plastic
- Display
- 7″ IPS LCD touchscreen, 600 × 1024
- Main camera
- 2 MP, WDR
- Auxiliary camera
- 2 MP, automatic lighting
- Infrared LED
- Yes
- White-light LED
- Yes
- Light sensor
- Yes
- Tamper alarm
- Yes
- Reset button
- 1
- TF card slot
- 1
- Ethernet
- RJ45, 10/100 Mbps adaptive
- Power
- IEEE 802.3af PoE, or 12 V DC connector when not using PoE
- Installation
- Flush-mounted or wall-mounted
- Dimensions (H × W × D)
- 275 × 120 × 34.6 mm
- Ingress / impact protection
- IP65 / IK07
- Working temperature
- −20 °C to +55 °C
- Storage temperature
- −30 °C to +60 °C
- Working humidity
- 10–90%, non-condensing
- Operating system
- Linux
Interfaces
- Relay outputs
- 2
- Inputs
- 3
- Wiegand
- 2 channels, input or output (selectable)
- RS485
- 1
- RF reader
- 13.56 MHz and 125 kHz
- NFC
- Yes (Android phones)
- Bluetooth
- BLE 5.0
Identification
- Methods
- Face, PIN, NFC, EM / MIFARE card, BLE, QR code
- Face recognition speed
- Under 200 ms
- Face recognition accuracy
- 99.7%
- Liveness detection
- Dual-camera
- Viewing angle
- 48° (H) / 79° (V)
- Mask detection
- Yes
Capacity
- Users
- 20,000
- Face templates
- 20,000
- Cards
- 20,000
- PINs
- 20,000
- Contacts
- 1,000
- Event log
- 50,000 records
Calls and standards
- Audio
- Two-way over IP with echo cancellation
- Standards
- SIP and ONVIF compliant
Temperature screening (with MD02 module)
- Method
- Forehead, contactless
- Distance
- 0.3–1 m
- Resolution
- 0.1 °C
- Deviation
- ±0.3 °C
- Range
- 34–45 °C
Pair it with
Builds a complete access point
Flush
E18 in-wall kit
Recesses the E18C into the wall for a flush finish.
Weather
E18 rain hood
Shelters the screen and cameras on an exposed entry.
Temperature
MD02 forehead module
Adds contactless forehead temperature screening at 0.3–1 m.
Indoor
Akuvox indoor monitor
Residents answer, see the visitor and release the door from an Akuvox SIP indoor monitor or the SmartPlus app.
Works with
Platforms and integrations
SIP PBX and indoor monitors
As a SIP endpoint the E18C calls Akuvox indoor monitors, IP phones or extensions on your own PBX.
NVRs over ONVIF
ONVIF compliance lets a compatible NVR record the door camera alongside your CCTV.
Akuvox SmartPlus
Residents answer calls and open the door from the SmartPlus app, and managers issue PINs, QR codes and faces remotely.
Wiegand and RS485 access control
Two selectable Wiegand ports and RS485 connect third-party readers, access controllers or Akuvox relay modules.
Watch
See it in action
Downloads
Datasheets and guides
Compliance certificates and technical documents are available on request for tenders and installers — send an enquiry.
Answers
Common questions
How is E18C different from E16C?
E18C has a 7″ screen, 2 relays, 3 inputs, a 13.56 MHz and 125 kHz reader, two Wiegand ports, a TF slot and IK07. E16C has a 5″ screen, 1 relay, 1 input and a 13.56 MHz reader in an 88 mm-wide body.
Which cards does it read?
13.56 MHz MIFARE and 125 kHz EM cards and fobs, plus NFC from Android phones — handy when an older site already uses EM credentials.
How many users can it hold?
Up to 20,000 users, 20,000 face templates, 20,000 cards and 20,000 PINs, with 1,000 contacts and a 50,000-record event log.
Can photos fool the face recognition?
E18C uses two cameras for liveness detection, which is designed to reject printed photos and screens. Recognition takes under 200 ms at 99.7% accuracy.
Can it control two doors?
Yes. Two relays and three inputs run two locks with exit buttons or door sensors from one panel.
Can it be flush-mounted?
Yes, with the E18 in-wall kit (sold separately). It surface-mounts on the supplied bracket, and the on-wall rain hood suits exposed surface installs.
Does it measure temperature?
Only with the optional MD02 forehead module fitted, which reads at 0.3–1 m to ±0.3 °C. Without it, E18C can still detect whether a visitor is wearing a mask.
What power does it need?
IEEE 802.3af PoE, or a 12 V DC supply if PoE is not available.
A 7″ face recognition entry.
Choose E18C over E16C when you want the bigger screen, two doors from one panel and 125 kHz card support.
Installation & safety notice
Low-voltage product (SELV). Power from IEEE 802.3af PoE or a 12 V DC supply. Treat as SELV low-voltage equipment.
When a licensed tradesperson is required. Concealed data and intercom cabling is customer cabling under AS/CA S009 and must be installed by an ACMA-registered cabler. Electric locks, maglocks and lock power supplies may require a licensed electrician or security installer.
- Power
- PoE 802.3af or 12 V DC
- Colour
- Black
- Capacity
- 20,000 users, faces, cards and PINs
- Working Temperature
- −20 °C to +55 °C
- Brand
- Akuvox
- Display
- 7″ IPS touchscreen, 600 × 1024
- Protection
- IP65 / IK07
- Face Recognition
- Under 200 ms, 99.7% accuracy, dual-camera liveness
- Camera
- 2 MP WDR main + 2 MP auxiliary, 48° (H) / 79° (V)
- Network
- RJ45 10/100 Mbps, SIP, ONVIF
- Size
- 275 × 120 × 34.6 mm (H × W × D)
- Warranty
- Australian warranty
- Product Type
- Facial recognition SIP door phone
- Model
- E18C
- RF Reader
- 13.56 MHz and 125 kHz
- Night Vision
- IR LED, white-light LED, light sensor
- I/O
- 2 relays, 3 inputs, 2 × Wiegand, RS485, TF card slot
- OS
- Linux
- Unlock
- Face, PIN, EM / MIFARE card, NFC (Android), BLE, QR code
- Event Log
- 50,000 records
