Akuvox S560 is a black SIP audio handset for apartments and offices that don’t need a screen. Lift the handset to talk to the door, press the unlock button on the base, or long-press one of ten speed-dial keys to call reception. PoE or 12 V DC, wall or desk mount.
The AK-S560 is Akuvox’s entry-level SIP indoor answering unit: a classic handset on a slim base, built for large residential projects, staff areas and secondary rooms where audio is all you need. It takes calls from Akuvox door stations, unlocks with one press and dials preset numbers from its keypad.
This SKU is the handset only.
You receive the black S560 handset and base with its standard mounting hardware. Door stations, PoE switch and power supply are sold separately.
When a visitor calls, the S560 rings through its ringtone speaker. Pick up the handset, speak to the door station, and press the lock button on the base to let them in — one hand on the phone, one on the button.
Audio
Separate speakers for the ringtone and the handset, plus echo cancellation, voice activity detection and automatic gain control, keep conversations with the door clear.
Standard SIP v1 / v2 with PCMU, PCMA, G.729 and G.722 means it registers to Akuvox door stations or a SIP PBX like any IP phone.
Keypad
Long-press any of the ten speed-dial keys to call a preset number — the base has a printed card to label them. The DSS key calls the property manager, concierge or security office in one press.
A programmable key can be set for DND, call forwarding, voicemail access or redial.
Unlock
The unlock button sits on the base, so residents can keep talking with one hand and release the door with the other.
Akuvox supports cloud-based deployment, so building managers can provision and maintain S560 handsets remotely instead of visiting each unit.
How it works
01
Fix the base to the wall or stand it on a desk.
02
Run 802.3af PoE to the RJ45, or use a 12 V DC supply.
03
Register the handset to your Akuvox door station or SIP PBX in the web portal and set the speed-dial keys.
04
Call from the door, check audio both ways and confirm the unlock button releases the lock.
At a glance
Show all specifications
Pair it with
Door
E12S, R20K, R20B, R25K or R28A call the handset and release the lock on command.
Network
One 802.3af PoE port powers the handset and carries the call.
Video
Mix S560 handsets with S562 or S563 video monitors in the same building.
Works with
Standard SIP v1 / v2 lets the S560 register to Akuvox door stations or to any SIP-capable PBX like a desk phone.
Mix S560 handsets with Akuvox video monitors on the same SIP network — door stations call either type.
Auto-provisioning and the web portal let installers set up keys and accounts for many handsets from one server.
Watch
Downloads
Compliance certificates and technical documents are available on request for tenders and installers — send an enquiry.
Answers
No. It is an audio-only handset. Choose an S562, S563 or S565 indoor monitor if residents need to see the visitor.
Yes. It takes the audio from any Akuvox SIP door station, such as E12S, R20K or R25K, and can release the door relay.
Not if your switch provides 802.3af PoE — it draws at most 2.5 W. Otherwise use a 12 V DC supply (≤2 W full load).
Yes. The S560 can be wall-mounted or placed on a desktop.
Long-press a key to call a preset number, such as reception, a neighbour or security. The DSS key gives one-press access to the property manager.
Press the unlock button on the base during a call — it sends the unlock command to the door station, which releases its relay.
Yes. It is a standard SIP endpoint, so it can register to a SIP-capable PBX and call extensions as well as door stations.
Choose the S560 for budget-conscious apartment blocks, staff rooms and extension points alongside Akuvox video monitors.
Low-voltage product (SELV). Power from IEEE 802.3af PoE (≤2.5 W full load), or a 12 V DC supply where PoE isn’t available.
When a licensed tradesperson is required. Concealed data and intercom cabling is customer cabling under AS/CA S009 and must be installed by an ACMA-registered cabler. Electric locks, maglocks and lock power supplies may require a licensed electrician or security installer.
Need help choosing?
Tell us about your property and we'll recommend the right cameras and recorder.
07 5609 4910Sydney 02 8814 6008
[email protected]
Mon–Fri, 9am–5pm AEST
20 related items
