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Akuvox R20K Black SIP Video Door Phone with Keypad and Card Reader — AK-R20K-BLACK
$498.50 inc GST
Akuvox R20K in black is a compact keypad SIP video door phone for apartment and office entries. A 2 MP wide-angle camera, PIN, card and NFC entry, two lock relays and an IP65 aluminium front in a dark finish that disappears into modern façades. PoE powered.
- ✓2 MP camera, 110° (H) / 58° (V), 1080p at 30 fps, IR night lighting
- ✓Numeric keypad plus 13.56 MHz / 125 kHz card reader and NFC (Android)
- ✓25,000 cards, 5,000 PINs; 2 relays, 2 inputs, Wiegand and RS485
- ✓PoE 802.3af · IP65 · 185 × 84.5 × 24 mm · SIP and ONVIF
Akuvox · R20K · Black keypad door station
A full keypad entry in a palm-size plate.
Black aluminium, IP65.
The AK-R20K-BLACK is Akuvox’s R20K with a black aluminium alloy front. Same keypad, dual-frequency card reader and 2 MP camera as the silver R20K — finished in black for dark cladding, timber and contemporary entries.
This SKU is the door station only.
You receive the black R20K with its wall-mounting bracket, wiring cover and fixings. Indoor monitors, in-wall kit, rain hood, PoE switch and lock hardware are sold separately.
In the box
- Akuvox R20K door phone (black)
- Wiring cover, sealing plate, rubber plugs (S / M / L) and rope
- Extension connector and lock diode
- Wall-mounting bracket, template, screws, plastic anchors and Allen wrench
What you also need(sold separately)
- Compatible Akuvox indoor monitor, SmartPlus app or SIP endpoint
- PoE 802.3af switch or injector
- Electric lock / maglock and lock PSU if the door is released
- Black R20K / R25K / R20B in-wall kit for flush mounting
Every resident, every way in.
Visitors key in a flat number and the resident sees them before opening up. Residents skip the call — tap a card, enter a PIN, hold up an Android phone or unlock from the SmartPlus app.
Camera
See who is calling, day or night.
2 MP 1/2.8″ CMOS camera with a 110° horizontal and 58° vertical view. Video streams in H.264 at up to 1920 × 1080, 1080p at 30 fps.
IR LEDs, a light sensor and 0.1 lux minimum illumination keep night calls usable, and a motion sensor wakes the station as visitors approach. ONVIF and RTSP let you record the door on your NVR.
Built for outside
IP65 aluminium, −30 °C to +60 °C.
Black aluminium alloy front, IP65 rated against rain and dust, and a tamper alarm. 185 × 84.5 × 24 mm, so it fits mullions and narrow frames.
Surface-mounts as supplied. For a flush finish add the black R20K in-wall kit, and fit the black on-wall rain hood on exposed elevations.
Access
PIN, card, NFC or app.
The 13.56 MHz and 125 kHz reader takes EM, MIFARE and DESFire EV1 / EV2 / EV3 credentials, plus NFC from Android phones. It stores up to 25,000 cards, 5,000 PINs and 5,000 users.
Two relays drive two doors or a door and a gate. Two inputs, selectable Wiegand in/out and RS485 connect exit buttons, door sensors and access controllers.
How it works
From keyed-in flat to open door.
01
Mount
Surface-mount as supplied, or fit the black R20K in-wall kit for flush. Add the black rain hood where the door is exposed.
02
PoE and SIP
Run 802.3af PoE to the RJ45, then register the station to Akuvox indoor monitors, SmartPlus or your SIP PBX.
03
Enrol credentials
Load cards, PINs and room numbers in the web portal, or import an access table: up to 25,000 cards and 5,000 PINs.
04
Test the door
Place a call, check the picture day and night, and confirm each relay releases the right lock.
At a glance
Key specs — AK-R20K-BLACK
Show all specifications
- Finish
- Black aluminium alloy
- Camera
- 2 MP, 1/2.8″ CMOS, 110° (H) / 58° (V)
- Video
- H.264, 1080p at 30 fps, IR night lighting
- Keypad
- Numeric keypad with extra buttons
- Unlock
- Card, PIN, NFC, SmartPlus app, DTMF
- RF reader
- 13.56 MHz and 125 kHz (EM, MIFARE, DESFire)
- Capacity
- 25,000 cards · 5,000 PINs · 5,000 users
- I/O
- 2 relays, 2 inputs, Wiegand in/out, RS485, tamper
- Power
- PoE IEEE 802.3af
- Protection
- IP65, −30 °C to +60 °C
- Size
- 185 × 84.5 × 24 mm (H × W × D)
- Warranty
- Australian warranty
- Brand
- Akuvox
- Reference
- AK-R20K-BLACK
Physical and power
- Front panel
- Aluminium alloy
- Keypad
- Numeric keypad with extra buttons
- Camera
- 2 MP with automatic lighting
- Sensors
- Light sensor, motion sensor, tamper alarm
- Speaker / microphone
- 1 / 1
- Ethernet
- RJ45, 10/100 Mbps adaptive
- Power
- IEEE 802.3af PoE
- Ingress protection
- IP65
- Installation
- Surface (wall) or flush mounted
- Dimensions (H × W × D)
- 185 × 84.5 × 24 mm
- Working temperature
- −30 °C to +60 °C
- Storage temperature
- −40 °C to +70 °C
- Working humidity
- 10–90%
- Operating system
- Linux
Interfaces
- Relay outputs
- 2
- Inputs
- 2
- Wiegand
- 1 channel, input or output (selectable)
- RS485
- Yes
- RF reader
- 13.56 MHz and 125 kHz
- NFC
- Yes (Android phones)
Video
- Sensor
- 1/2.8″ CMOS
- Resolutions
- CIF, VGA, 4CIF, 720p, 1080p
- Maximum resolution
- 1920 × 1080
- Frame rate
- 1080p at 30 fps
- Codec
- H.264
- Viewing angle
- 110° (H) / 58° (V)
- Night lighting
- High-intensity IR LEDs with internal light sensor
- Third-party video
- Compatible with NVRs (ONVIF, RTSP)
Audio
- SIP
- SIP v1 (RFC 2543), SIP v2 (RFC 3261)
- Narrowband codecs
- G.711a, G.711μ
- Wideband codec
- G.722
- DTMF
- In-band, out-of-band (RFC 2833), SIP INFO
- Processing
- Echo cancellation, voice activity detection, comfort noise generator
Door entry and capacity
- Unlock methods
- EM / MIFARE card and PIN
- Relay control
- Each relay controlled individually by DTMF tones
- Camera
- Permanently operational
- White balance
- Auto
- Minimum illumination
- 0.1 lux
- Card types
- EM, MIFARE, DESFire EV1 / EV2 / EV3
- Users
- 5,000
- Cards
- 25,000
- PINs
- 5,000
Network and management
- Protocols
- IPv4, HTTP, HTTPS, FTP, DNS, NTP, RTSP, RTP, TCP, UDP, ICMP, DHCP, ARP
- Provisioning
- Auto-provisioning
- Management
- Web portal, configuration backup / restore, firmware upgrade
- Logs
- System logs including door access logs, entry log export, web packet capture
- Access table
- Export / import
Pair it with
Builds a complete door entry system
Indoor
Akuvox indoor monitor
Residents answer, see the visitor and release the door from a compatible Akuvox SIP indoor station or the SmartPlus app.
Flush
R20K in-wall kit (black)
Recesses the station into the wall in a matching black finish.
Weather
R20K on-wall rain hood (black)
Keeps rain off a surface-mounted R20K on exposed doors.
Credentials
MIFARE cards and fobs
Akuvox 13.56 MHz cards and key fobs work with the R20K reader once enrolled.
Works with
Platforms and integrations
SIP PBX and softphones
Standard SIP v1 / v2 lets the station call Akuvox monitors, IP phones or extensions on your own PBX.
NVRs over ONVIF / RTSP
Record the door camera on an ONVIF or RTSP-capable NVR alongside your CCTV cameras.
Akuvox SmartPlus
Residents answer calls and open the door from the SmartPlus app on iOS or Android, and can view extra IP cameras beside the door feed.
Wiegand and RS485 access control
The selectable Wiegand port and RS485 connect third-party access controllers, readers and Akuvox relay modules.
Watch
See it in action
Downloads
Datasheets and guides
PDFR20K on-wall install guideOfficial Akuvox R20K on-wall install guide (PDF) · 3.6 MBPDFR20K/R20B in-wall guideOfficial Akuvox R20K/R20B in-wall guide (PDF) · 4.5 MBPDFR20K dimension drawingsPanel, bracket, rain-cover, angle-bracket and in-wall box drawings in mm, March 2026 · 1.8 MBPDFR20K Black DatasheetAkuvox R20K black datasheet V3.0, September 2025 edition · 244 KB
Compliance certificates and technical documents are available on request for tenders and installers — send an enquiry.
Answers
Common questions
How is the black R20K different from the silver R20K?
Only the finish. Both have the same keypad, 2 MP camera, card reader, relays and IP65 housing. Use black mounting accessories for a matching look.
How is the R20K different from the R25K?
Same keypad, reader and 185 × 84.5 × 24 mm housing. The R20K has a 2 MP camera covering 110° × 58°; the R25K has a 4 MP fisheye covering 150° × 150°.
How many cards and PINs does it hold?
Up to 25,000 cards, 5,000 PINs and 5,000 users. EM (125 kHz), MIFARE and DESFire EV1 / EV2 / EV3 cards all work, and access tables can be exported and imported.
Can I open the door from my phone?
Yes. Akuvox SmartPlus app users can answer calls and unlock, and Android phones can also unlock over NFC.
What power does it need?
IEEE 802.3af PoE from a switch or injector. There is no separate DC input on this model.
Can it be flush-mounted or angled?
Yes. Use the R20K / R25K / R20B in-wall kit for a flush finish, or the rotatable angle bracket to turn a surface-mounted station towards the path.
Will it record to my existing NVR?
Yes. The R20K supports ONVIF and RTSP, so most ONVIF-capable NVRs can add it as a camera channel.
Is an indoor monitor included?
No. Pair it with a compatible Akuvox indoor monitor, the SmartPlus app or any SIP endpoint.
The compact keypad station.
Choose the black R20K where a dark panel suits the façade; the silver R20K has identical electronics in bright aluminium.
Installation & safety notice
Low-voltage product (SELV). Power from IEEE 802.3af PoE. Treat as SELV low-voltage equipment.
When a licensed tradesperson is required. Concealed data and intercom cabling is customer cabling under AS/CA S009 and must be installed by an ACMA-registered cabler. Electric locks, maglocks and lock power supplies may require a licensed electrician or security installer.
- Audio
- SIP v1 / v2, G.711, G.722, echo cancellation
- Keypad
- Numeric keypad with extra buttons
- Power
- PoE 802.3af
- Colour
- Black
- Capacity
- 25,000 cards, 5,000 PINs, 5,000 users
- Working Temperature
- −30 °C to +60 °C
- Brand
- Akuvox
- Protection
- IP65
- Camera
- 2 MP, 1/2.8″ CMOS, 110° (H) / 58° (V)
- Size
- 185 × 84.5 × 24 mm (H × W × D)
- Warranty
- Australian warranty
- Video
- H.264, 1080p at 30 fps
- Product Type
- SIP door station
- Model
- R20K
- Finish
- Black aluminium alloy
- RF Reader
- 13.56 MHz and 125 kHz
- I/O
- 2 relays, 2 inputs, Wiegand, RS485
- Unlock
- Card, PIN, NFC (Android), SmartPlus app, DTMF
- Card Types
- EM, MIFARE, DESFire EV1 / EV2 / EV3
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Akuvox Mounting & Accessories
Akuvox R20K / R25K / R20B Black In-Wall Installation Kit — AK-R20KINWALLK-B
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